🛍️ Responsibilities of Bibabe (the seller)

  1. Security compliance:
    Bibabe must comply with PCI DSS (Payment Card Industry Data Security Standards) to securely handle customer payment data.

  2. Data protection:
    The seller is legally obligated to protect customers’ personal information in accordance with the General Data Protection Regulation (GDPR).

  3. Product delivery:
    Bibabe is responsible for delivering the products as advertised, within the agreed timeframe.

  4. Dispute resolution:
    In case of a problem with an order, Bibabe must cooperate with PayPal to resolve the issue under PayPal Buyer Protection.


💳 Responsibilities of PayPal

  1. Buyer protection:
    PayPal provides Buyer Protection for eligible purchases. If a problem occurs, buyers can open a dispute within the required timeframe.
    Learn more here

  2. Transaction security:
    PayPal is responsible for encrypting and securing transactions and ensuring compliance with financial regulations.

  3. Mediation:
    PayPal acts as an intermediary to help resolve disputes between buyers and sellers when needed.


👤 Responsibilities of the buyer (you)

  1. Information verification:
    Buyers should verify product details, seller credentials, and terms of sale before completing a transaction.

  2. Timely action:
    If there’s an issue, buyers must raise a dispute with PayPal within the timeframe specified by their Buyer Protection policy.

  3. Direct communication:
    Buyers are expected to try resolving issues directly with the seller before escalating to PayPal.


⚖️ Liability in case of disputes

  • Bibabe is primarily responsible for ensuring the product is delivered and matches the description.

  • PayPal facilitates secure payment and may reimburse the buyer if conditions for Buyer Protection are met.

  • PayPal does not guarantee product quality or service—it only acts as a mediator and payment processor.