🛍️ Responsibilities of Bibabe (the seller)
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Security compliance:
Bibabe must comply with PCI DSS (Payment Card Industry Data Security Standards) to securely handle customer payment data. -
Data protection:
The seller is legally obligated to protect customers’ personal information in accordance with the General Data Protection Regulation (GDPR). -
Product delivery:
Bibabe is responsible for delivering the products as advertised, within the agreed timeframe. -
Dispute resolution:
In case of a problem with an order, Bibabe must cooperate with PayPal to resolve the issue under PayPal Buyer Protection.
💳 Responsibilities of PayPal
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Buyer protection:
PayPal provides Buyer Protection for eligible purchases. If a problem occurs, buyers can open a dispute within the required timeframe.
Learn more here -
Transaction security:
PayPal is responsible for encrypting and securing transactions and ensuring compliance with financial regulations. -
Mediation:
PayPal acts as an intermediary to help resolve disputes between buyers and sellers when needed.
👤 Responsibilities of the buyer (you)
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Information verification:
Buyers should verify product details, seller credentials, and terms of sale before completing a transaction. -
Timely action:
If there’s an issue, buyers must raise a dispute with PayPal within the timeframe specified by their Buyer Protection policy. -
Direct communication:
Buyers are expected to try resolving issues directly with the seller before escalating to PayPal.
⚖️ Liability in case of disputes
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Bibabe is primarily responsible for ensuring the product is delivered and matches the description.
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PayPal facilitates secure payment and may reimburse the buyer if conditions for Buyer Protection are met.
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PayPal does not guarantee product quality or service—it only acts as a mediator and payment processor.